Regras
Regras e práticas próprias das empresas
Welcome to Ballyleigh! The stable code is compiled for the safety of customers, staff and horses. Take your time to familiarize yourself with the code, don´t hesitate to contact the the office on 0830930866 if any questions should arise.
GENERAL TERMS & CONDITIONS
ALL Clients:
•Our current maximum weight limit is 13 stone
•The Proprietors and Management of Ballyleigh Riding School reserve the right to refuse an applicant permission to ride at this establishment
•Must have completed a Rider Registration Form before riding a horse.
•All riders must resubmit their Rider Registration Form if their details change. (the responsibility falls to the Parent/Guardian if the child is under 18).
•We reserve the right to refuse a student to ride a particular horse/pony if we feel that the safety of the rider or horse is in question.
•All lessons must be booked in advance, please do not arrive at the stables without prior notice.
•There is a zero tolerance for bullying at Ballyleigh. Bullying will result in immediate cancellation of lessons and the person being asked to leave.
Punctuality and Arrival Times:
• Please arrive no earlier then 10 minutes before the start of the lesson/pony ride to allow time for hat fitting. Hats are available from your instructor and can be returned again at the end of the lesson.
• Please do not arrive any earlier as it causes congestion in the carpark and at the gate.
• Unfortunately, if you are late, we cannot make the lost time up in the lesson as other clients may have already started.
• If we are late for whatever reason, we will make up your lesson time.
New Clients that have not ridden with us previously:
• Are required to attend a mandatory Assessment Lesson before being allowed to book any subsequent lessons. This allows us to ascertain your riding level. This is not necessary for children joining mini lessons.
Previous Clients:
• If you've not been riding with us for a year or more. We reserve the right to ask you to complete another Assessment Lesson.
Payments:
• All bookings require payment at the time of booking. If unpaid prior to the activity your booking will be removed/cancelled.
• It is a condition of booking that you accept our No Refund Policy.
• If you fail to attend, you will not receive a refund.
Cancellations:
• We operate a No Refund Policy. This is a condition of booking.
Instructors:
Instructors reserve the right to refuse to teach a client for any given reason.
Bad Weather or Conditions:
• We reserve the right to replace riding activities with non riding stable management lessons in extreme weather conditions. It is at the clients discretion as to whether they wish to continue the session or not but no refunds or reschedules will be provided if the client chooses not to continue. This is only in the event of weather deterioration during lesson.
• Riding activities will be replaced with Stable Management when the following weather is occurring:
o Torrential and excessive rain.
o Heavy snow.
o Thunder storms and/or Flooding.
o High to Hurricane Force Winds.
Extra Visitors and/or Friends of the Family & animals:
• Children must be closely supervised at all times by the person accompanying them to the Centre. They are responsible for the close supervision of their children at all time whilst on site until they are under the instruction of the instructors in the arena.
• Parents/guardians are not to leave children unattended at any time during their visit to Ballyleigh.
• If spectating, please remain as quiet as possible, and in full view of the horses/ponies & Instructor at all times. Umbrellas are not permitted on site. • Whilst spectating, the Instructor reserves the right to ask you to leave the area if they feel the safety of the rider or horse/pony is in question.
• Young Children: Must be closely supervised at all times by the person accompanying them to the Centre and remain quiet whilst lessons are in progress and not to run around the gallery/viewing area..
• NO other animals are permitted on site except for guide dogs and horses/ponies booked in for lessons.
Any other horses or ponies visiting Ballyleigh must be up to
date with and fully vaccinated. We reserve the right to restrict access to those that do not comply at your own cost.
Movement of Horses & ponies and Farm Equipment:
Horses, ponies centre and farm equipment/machinery movement around the yard and surrounding areas is unavoidable and we ask you to give way to them at all times.
Out of Bounds:
• The following locations are Out of Bounds without written permission from management, you must not enter them and you do so at your own risk:
•Only students riding are permitted to enter the arena.
•Stable Yard including but not limited to:
•Any Stable Boxes.
•Any Compartment’s or Lean Too Shelters.
•Tack Rooms.
•Feed Rooms.
•Barns.
•Sheds or other Buildings.
•Fields or Paddocks.
•House and its Grounds except for access to the toilet.
•Locked/Closed/Enclosed Areas or Buildings.
Smoking/Vaping Policy:
We have a Strict No Smoking/Vaping Policy, if you are caught smoking/Vaping you will be asked to leave.
Horses/Ponies:
All animals are unpredictable, Do Not Feed the Horses & Ponies at any time. Do not enter any field, stable or make contact with a Horse or Pony at any time, without prior authorisation from a member of Management.
Cars, Bicycles, Transport:
We can't be held responsible for any damage to your transportation while on the premises/grounds.
Personal Property:
We can't be held responsible for Damage, Theft or Loss of your personal property while it's on the premises. Please leave all belongings in your car etc. The house is for staff, liveries and helpers only. With the exception of pony camp.
RIDING IS A RISK SPORT –
Your choice to ride is voluntary. We take all reasonable care to provide suitable and safe horses and ponies for all our clients. All animals can be Unpredictable. We strongly advise you to take out full personal accident cover. Riding hats and appropriate footware are mandatory while riding. Back protectors are strongly recommended.
PLEASE NOTE:
Ballyleigh Riding School, Owners, Staff and Managing agents cannot be held responsible for any accident, injury or loss to any persons or their property whilst on these premises or whilst out hacking, eventing or showing.
PARKING:
Ballyleigh Riding School accept no liability for any cars parked on the premises. Parking permitted in the designated parking area only.
• Clients leaving Ballyleigh by car must give way to incoming traffic for safety reasons.
• Parking is not permitted at the bottom of the house (staff parking only) drive or on the driveway.
•Parking for students is available in the bottom carpark behind the house only.
• The drive is not a footpath, access is not permitted except to access the toilet.
• Walking along the drive is entirely at your own risk.
• Maximum Speed on the premises is 5mph.
Agreement of Terms:
If you do not agree with any of the Terms and Conditions, then you do not have permission to enter the premises and any bookings are null and void. Our no Cancellation Policy also applies in this situation as per our Terms and Conditions that are available online and on request at any time. As such you have every opportunity to read them before booking any activity and a refund will not be available on failure to accept
them.
