Rules
Businesses own rules and practices
Welcome to the Brook Hollow Equestrian! The stable code is compiled for the safety of customers, staff and horses. Take your time to familiarize yourself with the code, don´t hesitate to contact the staff if any questions should arise.
1. Please take notice of the opening hours of the stable. During the open hours the staff is at the stable to help you. Information you get from the staff is essential for everybodys safety.
2. Calm and composed behaviour is essential around horses. Horses are flight animals that can spook sudden movements and loud noices.
3. It is not allowed to enter the boxes without permission. Entering the paddocks and pastures is also prohibited without permission. No dogs on property please.
4. Feeding is planned carefully for each horse individually. Feeding extra could risk horses health or change horses behaviour, that is why nothing should be fed to horses without staffs permission.
5. Every horse has it´s own, fitted tack. Store the tack in right places so they are not used on a wrong horse. If there is a certain place for the tack, for example a rack or a holder, place the bridle and saddle on them while tacking the horse. Expensive equipment lying on the floor can get broken or cause danger if tangled at the feet of horses or human. Ask the staff for additional information if needed. Remember that a horse may not be left unattented in a box with the tack on. Do not fasten the horse from the mouthpiece. You can place a halter on top of the bridle and after that fasten the horse according to instructions. All students are to plan additional time to carefully clean all tack after each ride.
6. The staff knows the horses, so while grooming the horses it is worth to go along with instructions given from the staff. Typically at the stables you also find information about each individual horse from the box doors, grooming kits and/or from the noticeboard. If any horse should need special treatments, you should always have a permission from the horses owner or from a person, who is authorized by the owner. While walking the horses in hand, wear appropriate gloves. Do not wrap the rope or reins around yor hand. Shoes worn at the stable should be sturdy.
7. While handling the horses, be aware of the surroundings and try to anticipate and avoid situations that may couse danger to yourself, the horse or the others. Ask questions without hesitation or prejudice, attend courses, trainings and events organized by your stable in order to learn more about horses and handling of horses.
8. Plan to be here to be tacked and ready at least 10 minutes before your ride time. Also plan to stay after to appropriately cool out and care for your horse and it's tack.
9. No open toed shoes allowed in the barn by anyone at any time. Sneakers and other soft toed shoes discouraged.
10. Barn cleanliness is everyone's responsibility. Please clean up before and after your ride. Always leave the barn cleaner than you found it.
11. No smoking on property at any time
12. 24 hours notice REQUIRED for cancelations
13. 30 days notice REQUIRED from the first of the month prior for monthly lesson cancelations.
